You may find that when you go to join a meeting that you are unable to join. This may be due to your browser restricting access to your camera and microphone. To be able to join a meeting the platform requires access to both.
If you have any other apps open such as Teams / Zoom please ensure these are closed as these can sometimes steal and keep your camera and microphone.
If you accidentally clicked Block our platform to access your camera and microphone when you got the pop up, don't worry here is how you can give permission via your Microsoft Edge browser
1. In the URL bar you will find either a camera or microphone icon with a red cross on it. Click this
2. Select "Always allow "xxxxxxx.online-ivent.com" to access your camera and microphone"
3. Click "Done"
4. You will now need to refresh your page - Press [[cmd]] + [[r]] ( MAC ) or [[Ctrl]] + [[R]] (PC)
5. Click "Ok"
6. Click "Ok"
7. Click "Join meeting"