We've put together a few important areas for you to know when communicating in a live event. We have plenty of options in the iVent platform, so take a look at how to utilise them best during your time at the event.
What are the options?
You will be notified if you have a private message from an individual, or if you have a response to a question you may have asked, by a bell icon showing a red exclamation label appearing in the bottom right hand side of your screen.
Click on the bell icon to view your notifications in a popup box, which will take you straight to your profile messages or to chats.
You may also receive email notifications. You can switch these on or off in your profile, by going on Your Profile > Edit Profile > change Email Subscription Status.
You can send and receive secure, private messages with other users just like you would use email. Click on the envelope icon on their profile and fill in the message and a subject.
You can also attach and send files this way by clicking attach and adding a file from your desktop.
If video chat is activated in your event you may receive a video chat request, a notification will appear in the notification bell in the bottom right corner inviting you to chat. If you want to join the video chat, click on the notification to be taken to it. You can use this area as text chat if required.
You can send a live chat request to another user by clicking on the live chat icon on their profile. You will be asked to click on the chat window to open it and this will take you to the chats tab in your profile where you can then chat with the user. All the live chat conversation between you and who you are talking to will always remain private.
If you have multiple chats taking place with users you will see them listed at the top of the screen so you can move between chats easily and they will stay active. Chats are in a thread format so you can keep comments grouped together under one chat topic.
Use it like a chat, post a comment, delete a comment or reply to a comment to start a thread. The chat posts are only visible between you and the person you are having a chat with, making it a private chat between the two of you.